All Nora Kogan jewelry is designed in New York and hand made in our Midtown Manhattan workshop, from the finest materials and gemstones meticulously selected by Nora.
Our jewelry is delicate and requires care when worn and handled. To preserve the integrity and finish of our jewelry, please remove when sleeping and showering. Take care to protect the stones from knocks and scratches. Store your jewelry separately.
Care should always be taken when wearing, storing and cleaning enamel jewelry. Due to its fragile nature, the enamel in jewelry may crack, chip or break if it is dropped onto or knocked against a hard surface, or the jewelry is bent or warped out of shape.
Although enamel is highly resistant to color-fading caused by the sun and UV, the color can alter or fade over time if exposed to chemicals and cosmetics. We also strongly recommend removing enamel jewelry before showering, carrying out household chores, or swimming, and applying any cosmetics or perfumes in advance of wearing any enamel pieces.
Standard chemical jewelry cleaning products should not be used on enamel jewelry, and such pieces should never be placed in an ultrasonic jewelry cleaner. Should you wish to clean your enamel jewelry we recommend using a soft bristled toothbrush in warm water. Rinse well and ensure jewelry is completely dry by using a soft cloth.
Silver jewelry oxidizes naturally with air and humidity. Occasional cleaning with a special cloth will keep the silver shiny and remove the oxidization. In order to best avoid oxidation, keep your silver jewelry in a closed bag that is protected from the air.
It is not recommended to wear jewelry when you are sleeping, swimming, or participating in sporting activities. Also avoid contact with perfumes and make-up.
Slide the open part of the cuff along your wrist without without pushing it apart which might break it.
Our bracelets and cuffs are one size only. They have been specifically designed to be one-size-fits-all.
Our necklaces and chain necklaces come in one size only. The length and style of the necklaces differ depending on the design. Please check product descriptions on the product pages for sizing details.
We ship our jewelry fully insured, with FedEx, both domestic and international. Shipping is conducted on Tuesdays and Thursdays. If you choose to ship internationally, you are responsible for all import duties, customs and local sales taxes levied by the country you are shipping to. Payment of these fees is often necessary to release your order from customs on arrival. You should check with your country's import laws before placing your order.
Once Nora Kogan has delivered the merchandise ordered to the carrier, you, the customer and purchaser of merchandise, will assume the risk of loss and title for the merchandise. You are responsible for any additional taxes and duties. Nora Kogan is not responsible for any fees charged by customs. If you decide to refuse any deliveries from Nora Kogan or the parcel is undeliverable for any reason, you are responsible for the original shipping charges to you, any duties, taxes, and/or customs charges that are incurred on the package (on both the original and return shipments), and the cost of returning the package to Nora Kogan. This amount will be subtracted from your merchandise return.